About the blue card system
The blue card system is a key prevention and monitoring system of people working with children and young people in Queensland... read more
Important information - Blue cards issued 8 August 2018
Blue Card Services has identified a technical error regarding blue cards which were approved and issued on 8 August 2018. Whilst applications finalised on this date have been approved, the blue cards have not yet been sent by post.
If you received an email from Blue Card Services to notify you that your application had been finalised on this date, you will likely be affected by this error.
If this affects you, you will experience a delay in receiving your blue card. Please allow a further 10 business days to receive your blue card.
We sincerely apologise for any inconvenience this may cause.
New forms available
New forms are now available on the forms page of the website. Please note that the application fee increased on 1 July 2018 in line with Government indexation. The blue card application fee from 1 July 2018 is $90.25 and the replacement card application fee is $13.65. A full schedule of fees can be found on the fees page of the website. Please note that there will be a short grace period where the previous version of the form (valid for lodgement until 30 June 2018) can be accepted. However please ensure to download the new form from 2 July 2018.
Key reforms to strengthen and streamline the blue card system
On 12 June 2018, the Queensland Government announced that they will provide additional funding over the next three years to further strengthen the blue card system by introducing a ‘No Card, No Start’ approach. This will mean that all people working with children will require a blue card before they can start child-related work.
What does this mean for you?
These changes are not anticipated to start until early 2020 so there’s lots of time for you to get ready.
A ‘No Card, No Start’ approach changes the current policy which allows paid employees to commence once their blue card application has been lodged with Blue Card Services.
Volunteers, trainee students and people operating a business are already subject to ‘No Card, No Start’ requirements so this change will have little impact.
Transitioning to a stronger system
To support job-seekers and help employers transition to a ‘No Card, No Start’ approach, Blue Card Services will implement a number of initiatives to automate the blue card application process to reduce processing times.
Blue Card Services will implement this change in consultation with key stakeholders. It is important that we get this right - to avoid unintended consequences for businesses which result in an unworkable system.
More information will be made available on our website over the coming weeks. Check back regularly to keep up to date.
Important - peak processing period
Blue Card Services is currently receiving an extremely high volume of applications which will take time to be entered onto our database. If you have provided an email address, you will receive an automated email advising receipt around 15 business days after lodgement. Contacting Blue Card Services before this time to check on the progress of your application will likely result in no information being provided to you.
Generally, applications are processed within 28 business days. However applications are likely to take longer if the form is not completed correctly or if information is returned as part of the blue card check.
Please be patient and let us direct resources to processing your application. We appreciate your understanding.
New way to apply – Blue card (new and renewal) and exemption card applications
Blue Card Services has taken its first steps towards an online form by creating a new application form. The form has built-in smarts to make sure you give us all the information we need on the first go. You will still have to get your identification verified so make sure you follow all of the instructions, including printing the form at the end.
If you prefer to fill the form manually (the old way) that’s ok too! You can still access the individual forms via the forms page.
New video and radio play resources - Working together to keep kids safe - Key messages for Aboriginal and Torres Strait Islander communities
Blue Card Services is pleased to announce that new video and radio play resources are now available on our YouTube channel. These resources have been developed to assist remote Aboriginal and Torres Strait Islander communities to engage effectively with the blue card system. We are all working together to keep kids safe and through these resources Blue Card Services is aiming to raise awareness and education about the blue card system within remote communities.
If you would like any further information about these resources or you are having trouble accessing them, please call Blue Card Services on 1800 113 611 or 07 3211 6999.
New Blue Card Services Reporting webpage
Blue Card Services has recently launched a new webpage on its website called Reporting. This webpage showcases a number of statistics about the key components of the blue card system including:
- Screening (e.g. timeliness and number of cards issued)
- Monitoring (e.g. number of blue cards suspended and cancelled and number of blue card holders and applicants whose police information is monitored on a daily basis)
- Compliance (e.g. number of compliance checks)
- Education and Resources (e.g. number of enquiries and emails answered).
Additionally, the webpage will highlight any recent or upcoming community engagement activities and compliance priorities.
The statistics will be updated on a monthly bases so please check the page regularly for the most current statistics.
The new webpage can be accessed at https://www.bluecard.qld.gov.au/reporting.html
Last Updated: 17 August, 2018