Managing the process
Please access the pages below for important information to assist you in managing the process:
- Information about disqualified persons
- How to apply for a new card
- When to apply for a new card
- Renewing a blue card
- How long will it take?
- How to check the validity of an existing card
- The decision making process
- Notifications - what Blue Card Services will tell you
- Your reporting requirements - what you need to tell us
- Cancellation or suspension of a blue card - what you need to do
- Child and youth risk management strategies
- Employee register
Certain people are prohibited from applying for or renewing a blue card.
Find out more about people who are disqualified from applying for a blue card.
Employers, volunteer coordinators and education providers are responsible for applying for blue cards or exemption cards on behalf of their employees, volunteers or trainee students who do not already hold a card.
If a person in your organisation is providing regulated child-related services and requires a blue card, you must remember to:
- lodge the appropriate application form with Blue Card Services, ensuring it is completed correctly and in full
- provide a verbal warning that it is an offence for a disqualified person to sign a blue card application form, and
- ensure you sight and verify the applicant's identification documents and that the details match those on the application, including name, date of birth and signature.
An example of how the verbal warning could be delivered is provided below:
"I am required by the Working with Children (Risk Management and Screening) Act to provide you with a warning that it is an offence for a disqualified person to sign a blue card application form. If you are unsure whether you are a disqualified person, you should contact Blue Card Services for more information before signing the application form".
For information about the application process, please access the below pages:
- Paid employees, volunteers and trainee students (PDF, 318KB)
- Business operators (PDF, 181KB)
- Police officers and registered teachers (PDF, 231KB)
- Disability service providers (PDF, 287KB)
If you require a blue or exemption card you will need to complete and submit an application form.
Paid employees who require a blue card can commence providing regulated child-related services once they have lodged a completed application with Blue Card Services.
Find out more about when paid employees need to apply.
Volunteers and trainee students...
Volunteers and trainee students who require a blue card must hold a valid blue card before they can commence volunteer work or a practical placement as part of their studies.
Find our more about when volunteers and trainee students need to apply.
Police officers and registered teachers only...
Exemption card holders can commence providing regulated child-related services once a completed application is lodged with Blue Card Services.
Blue cards are valid for three years, unless cancelled or suspended. The blue card renewal process involves a new national police information check, a check of disciplinary information where applicable and a complete reassessment of an applicant's eligibility.
As an employer, volunteer coordinator or education provider, you must lodge a renewal form for your paid employees, volunteer or trainee students.
Blue Card Services will send a renewal application and reminder to the blue card holder 10 weeks before their blue card expires. You should note the expiry date and renewal date of all blue cards in your organisation's employee register and check to ensure all cards remain current and that the rules below are followed regarding renewals:
- Paid employees may continue in regulated child-related work as long as they submit a renewal form before their blue card expires,
- Volunteers, trainee students and business operators must submit their renewal form at least 30 days before their blue card expires in order to continue in regulated work after the expiry of their blue card, unless it is suspended or cancelled earlier, and
- Exemption cards do not have an expiry date and remain valid as long as the person remains a police officer or registered teacher.
Access renewal application forms.
As a guide, you should allow at least 28 business days for applications to be processed.
Applications will take longer to process if:
- forms are incomplete or not correctly filled in. Please ensure each part of the form is filled in by the appropriate person and completed correctly
- there is police or disciplinary information about an applicant that must be retrieved and considered before determining a person's eligibility to work with children.
If a paid employee, volunteer or trainee student already holds a valid blue card or exemption card, you must notify Blue Card Services that they are commencing regulated child-related work with your organisation by submitting the relevant form (PDF, 187KB).
Find out more by accessing a flow chart outlining the authorisation process (PDF, 265KB).
Transferring from a volunteer blue card to paid employment or business
If a person holds a volunteer or student blue card (for which they have not paid the prescribed application fee) and they are proposing to transfer into paid employment or business, they are required to transfer their card by lodging the relevant transfer form and paying the prescribed application fee.
You can validate an existing blue card or exemption card online. This provides a point in time status update of the card but does not replace your obligation to complete the authorisation form.
By submitting the authorisation form, you ensure your organisation will be advised of any important status updates such as suspension or cancellation of a blue card.
When making a decision about an application, the key priority is maintaining the safety and wellbeing of children and young people in Queensland. The Working with Children (Risk Management and Screening) Act 2000 outlines strict guidelines that must be followed before issuing a blue card or exemption card.
Find out more information about the decision making process.
If a blue card or exemption card is issued, you will receive notification from Blue Card Services and you must add the employee's blue card details to your employee register, noting the expiry date.
Blue Card Services will also notify you:
- if the person withdraws their consent to employment screening or their application is withdrawn for another reason
- if the blue card is refused and the person is issued with a negative notice, or
- if a blue card is issued and later cancelled or suspended.
You must advise Blue Card Services if:
- your employee/volunteers/trainee students advise you that they have had a change in their police or disciplinary information during the application process (for paid employees who have already commenced working) or after a blue card has been issued.
You must not continue to employ the person in regulated, child-related employment until you have submitted a Change in police information notification form (PDF, 137KB) to Blue Card Services. Your employee/volunteers/trainee students are not required to disclose the specific nature of the change, only that a change has occurred. As a listed employer/volunteer coordinator/education provider, Blue Card Services will notify you of any suspension or cancellation of the person's blue card.
- an employee/volunteer/trainee student or blue card holder stops working or volunteering for your organisation, by submitting a No longer with organisation form (PDF, 109KB).
If an employee/volunteer/trainee student has had a blue card cancelled or suspended or receives a negative notice after a change in police information, your organisation must:
- ensure the person does not continue to undertake regulated child-related work within your organisation, and
- if you continue to employ the person to perform work that is not child-related, ensure that appropriate policies and procedures are in place to manage any risks of harm to children and young people that may arise as a result of the person's ongoing employment with your organisation.
Safe environments don’t just happen, they require ongoing planning, commitment and maintenance. Organisations falling within the scope of the blue card system are required to implement child and youth risk management strategies which address eight minimum requirements. The purpose of these strategies is to ensure that organisations have appropriate policies and procedures in place which assist in identifying and minimising the risk of harm to children and young people in regulated service environments.
To assist organisations to develop and implement appropriate child and youth risk management strategies, a toolkit has been developed to provide information and guidance on the eight minimum requirements. This toolkit will help you to provide a solid foundation for the creation and maintenance of a safe service environment for children and young people.
In order to ensure your compliance with blue card system requirements, you must implement an employee register that outlines all staff. This must include particulars of:
- blue card holders or applicants
- exemption card holders or applicants, and
- individuals who don't require blue cards.
Last Updated: 30 June, 2015